The Residents Association, together with a local Chartered Surveyor, has produced a Guidance Note to give you some help as to what to do if you notice cracks or movement in your property and you have concerns. It examines some of the options and actions that may arise and addresses a number of issues arising out of claims relating to subsidence and settlement. It is intended to provide general guidance. Every insurance company, loss adjuster, claim, building, and insurance policy is different!!! As a result the particular circumstances of every claim or possible claim needs separate consideration and expert professional advice should be obtained.

On a positive note - insurance companies and their advisers successfully process many claims each year with many satisfied claimants. This note is intended to help you understand the process.

Click here to read the Subsidence Guidance Note (pdf)